Privacy Policy
Food KAB Driver App
The Food KAB LLC ("Food KAB," "we," "us," or "our") operates the Food KAB Driver mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Summary: We collect only what's necessary to facilitate food deliveries. Your data is never sold. You can request deletion at any time.
1. Information We Collect
Personal Information:
- Name, email address, and phone number (for account creation and communication)
- Vehicle information (type, license plate) for delivery operations
- Profile photo (optional)
Location Data:
- Real-time GPS location while you are actively on duty and making deliveries
- Location data is used to match you with nearby orders, provide navigation, and share your location with customers awaiting delivery
- Location tracking stops when you go offline in the app
Usage Data:
- Delivery history and earnings
- App interaction data (screens viewed, features used)
- Device information (device type, operating system)
2. How We Use Your Information
- To facilitate and manage food delivery operations
- To process your earnings and payments
- To communicate with you about orders and app updates
- To provide customer support
- To improve our services and app functionality
- To ensure safety and prevent fraud
3. Information Sharing
We may share your information with:
- Customers: Your first name and real-time location (while en route) to facilitate delivery
- Restaurant Partners: Your name when picking up orders
- Service Providers: Third-party services that help us operate (cloud hosting, mapping services, payment processing)
- Legal Requirements: When required by law or to protect our rights
We never sell your personal information to third parties for marketing purposes.
4. Third-Party Services
Our App uses the following third-party services:
- Supabase: Database and authentication services
- Google Maps / Apple Maps: Navigation and location services
- Expo: App development and push notifications
Each service has its own privacy policy governing the use of your information.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Delivery records are retained for tax and legal compliance purposes (typically 7 years). You may request deletion of your account at any time.
6. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure database storage with row-level security
- Regular security audits
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Disable location tracking by going offline in the app
8. Children's Privacy
Our App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the "Last Updated" date.
10. Contact Us
Last Updated: December 17, 2024